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The Trusted Advisor: 20th Anniversary Edition. David H. Maister, Robert Galford, Charles Green

The-Trusted-Advisor-20th.pdf
ISBN: 9781982157104 | 336 pages | 9 Mb

• The Trusted Advisor: 20th Anniversary Edition
• David H. Maister, Robert Galford, Charles Green
• Page: 336
• Format: pdf, ePub, fb2, mobi
• ISBN: 9781982157104
• Publisher: Free Press

Free ebook download without membership The Trusted Advisor: 20th Anniversary Edition 9781982157104

The 20th anniversary edition of the “brilliant and practical” (Tom Peters, author of The Professional Service 50) business classic—now updated to reflect the digital world—provides essential tools and wisdom for all consultants, negotiators, and advisors. In today’s fast-paced networked economy, professionals must work harder than ever to maintain and improve their business skills and knowledge. But technical mastery of one’s discipline is not enough, assert professional advisors David H. Maister, Charles H. Green, and Robert M. Galford. The key to professional success, they argue, is the ability to earn the trust and confidence of clients. In this 20th anniversary edition, Maister, Green, and Galford enrich our understanding of today’s society and illustrate how to be effective communicators in a digital world. Using their model of “the trust equation” they dissect the rational and emotional components of trustworthiness. With precision and clarity, they detail five distinct steps you must take to create a trust-based relationship. Each step—engage, listen, frame, envision, and commit—is richly described in distinct chapters. This immensely accessible book offers “an invaluable road map to all those who seek to develop truly special relationships with their clients” (Carl Stern, CEO, Boston Consulting Group). The authors weave together anecdotes, experience, and examples of both their own and others’ successes and mistakes to great effect. The Trusted Advisor is essential reading for anyone who must advise, negotiate, or manage complex relationships with others.

The Trusted Advisor: 20th Anniversary Edition - Charles H
Bestselling author David Maister teams up with Charles H. Green and Robert M. Galford to bring us the essential tool for all consultants, negotiators, and  The Trusted Advisor: 20th Anniversary Edition, Book by David
Buy the Paperback Book The Trusted Advisor: 20th Anniversary Edition by David H. Maister at Indigo.ca, Canada's largest bookstore. The Trusted Advisor: 20th Anniversary Edition (Kobo eBook
The Trusted Advisor: 20th Anniversary Edition (Kobo eBook) is not enough, assert world-renowned professional advisors David H. Maister, Charles H. Green,  The Trusted Advisor: 20th Anniversary Edition - eBooks.com
Free Press; September 2001; ISBN: 9780743205443; Title: The Trusted Advisor: 20th Anniversary Edition; Author: Charles H. Green; Robert M. Galford; David H. The Trusted Advisor: 20th - Amazon.ca:Customer reviews
Find helpful customer reviews and review ratings for The Trusted Advisor: 20th Anniversary Edition at Amazon.com. Read honest and unbiased product reviews 

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